Offline Donations
What are offline donations?
Occasionally, you may receive a donation via another channel (eg. post or telephone), which you would like to display on a page and reflect in the total raised. You can use the offline donations feature to do this.
This feature allows you to add messages to a page without creating a transaction. This means you do not need to enter any personal donor information or payment details.
You can display up to 10 offline donations on a page. Or with Premium, you can add unlimited offline donations.
Who can add offline donations to a page?
Adding offline donations is available on Non-profit accounts. Offline donations can be added by any user with a role of Moderator, Campaigner or Admin.
How to add an offline donation
- Login to your account & view one of your pages
- Use the call-to-action button to select an object from the donation menu
- Complete the message form and tick the offline donation checkbox
- At the end of the message form, click Continue to display your message on the page
How to delete an offline donation
- Login to your account & view one of your pages
- Use the Find a Message button from the menu to locate the message you would like to delete
- Click on the object to view the message
- Click the Delete button
You can also edit / delete offline donations from Messages (via Page Settings). Offline donations are indicated by an amber dot.