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Last updated: 26-07-2021

Adding offline donations

This document is only applicable to charity users
Please note that you must be logged into your charity account to access this feature.

Adding offline donations to a page can serve several purposes:

  • Demonstrate how your page works to your first visitors, using inspiring messages and images
  • Add messages or names reflecting donations you have received via another channel (eg. if a supporter donates by post).
example of offline donation button that is only visible to page owners who are logged in

Adding an offline donation

  • Login to your account
  • View your page
  • Select any object & click Add offline donation on the pop-up message.
    Or, if you do not want to use an object, click Add offline donation without revealing an item from the Donate menu.
  • Write your message and upload a picture if required.
  • Optional: Add a donation amount. This will be reflected in the total displayed on your page, if enabled.
  • Click Continue

The offline donation feature does not request or record any personal donor information.

Deleting an offline donation

  • Navigate to the Messages section of your Page Settings
  • Click on the offline donation you would like to delete
  • Click Delete from the message details
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