Statement

The statement section shows your account balance, costs incurred (including platform fees and/or products) and payments received. The Statement does not account for any donations received from your supporters - these can be viewed in Transactions or in your Stripe account.

Current Balance

This figure is displayed at the top of the section. A negative value indicates that one or more invoices are due for payment.

Statement Columns

Entry

An ID number and date of entry.

Invoice

If an entry is a cost incurred, an invoice number will be displayed and can be clicked to open/download the invoice in PDF. If pending is displayed, an invoice is due to be automatically generated.

Paid

Indicates if an invoice has been paid or not.

Type & Description

A description of the service or product; or details of a payment.

Amount

The credited or debited amount. A negative value indicates a debit (fees, product or service). A positive value represents a credit (payment or fees received).

Balance

The balance of your account at this entry.

Platform Fees

Depending on your membership plan, platform fees are automatically deducted from donations. On the 28th of every month, a debit entry and invoice is generated accounting for platform fees incurred over the previous month. A credit entry of equal value is applied to account for fees paid. Platform fee invoices are available for your records and accounts.

Payments

If we have provided a product or plan which does not require an immediate payment, our terms state a payment must be received in full within 30 days of the invoice date. Payments by card (recommended) will settle your balance immediately. If you pay via bank transfer, it may take up to 7 days before a credit entry is registered on your statement.