Moderating donor messages
When someone donates to one of your pages, your supporter may choose to leave a public message or photo with their donation. If your supporter wishes to edit their message, they will be able to do this using the link in their email receipt. Read more about how supporters can edit their own message.
Charity users can also edit these messages if required. To do this, you will need to be logged into your Charity Account with a Moderator role or higher.
You can moderate and/or edit donor messages by following these steps:
- View a page you have published
- Click on any donated object on the page to view the message
- Click Edit Message
- Make any required changes to the message
- Click Continue to save
You can also review all donor messages in Messages. You will find this in the top menu when viewing your Page Settings.