Donation fees
Visufund is a private limited company registered in England and Wales (company registration number 10141346). Our registered office is at 20-22 Wenlock Road, London, England, N1 7GU.
Where your donation goes
The following example is based on a £10 donation to a UK charity on our Standard membership plan, using a UK debit card:
| Donation | £10.00 | Your donation (the amount charged to your card) |
| Gift Aid | £2.50 | The amount of Gift Aid the charity can claim from HMRC, if declared |
| Platform fee | £0.39 | Our fee of 3.9% |
| Payment processing fee | £0.34 | Fee deducted by the payment processor (Stripe) - 1.4% + 20p |
| Net donation to charity | £11.77 | Your donation plus Gift Aid, minus fees |
| Costs per month | nil | Our Standard plan for charities is free |
| Setup costs | nil | We do not charge any setup costs |
Payment processing fees may vary by country.
We also offer a range of optional charity membership plans, which include additional features and no platform fees.
How you can be sure that your donation is safe
We have a procedure called ‘KYC’ (Know Your Customer) to verify the identity of any new charity who joins us. We accept registrations from registered charities in our supported countries; all their contact information is displayed in ‘About Page’ from the menu of all fundraising pages, which you can use to perform your own checks.
| Country | Currency | |
|---|---|---|
 | Australia | AU$ (AUD) |
 | Canada | CA$ (CAD) |
 | Ireland | € (EUR) |
 | New Zealand | NZ$ (NZD) |
 | Singapore | S$ (SGD) |
 | Switzerland | CHF (CHF) |
 | United Kingdom | £ (GBP) |
 | United States | US$ (USD) |
Our payment processor, Stripe, also has its own strict verification process to onboard new charity accounts, to prevent fraud and money laundering activity. Stripe is a PCI Service Provider Level 1, which is the highest grade of payment processing security. When you donate through Visufund, your donation is sent directly to a charity-owned Stripe account, and is not held by Visufund at any time.
If you have any doubts or concerns, we advise you not to donate and to contact us if you want to report a suspicious page.
