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Last updated: 24-03-2020

Plans & pricing

This document is only applicable to charity users

Charity Membership Plans

When you join us, you are automatically put on our free Standard plan. You can upgrade your plan at any time.

COVID-19 UPDATE: At the present time, all charities joining us will be upgraded to the Plus Plan for free. Read Director's statement here.

Membership Plans
StandardPlusPro
Platform fee on donations+3.9%3.9%0%
Publish fundraising pages & message boards
Access advanced page settings
Capture & download fundraising data
Capture & download message board data
Cost Free £99 / year £349 / year
Sign-up

+Stripe payment processing fees apply on donations

View all features of plans
SupporterCharity
Account Standard Plus & Pro
Platform fee on donations+ 3.9% Plus: 3.9%
Pro: 0%
Publish fundraising pages
Publish message boards*
Reveal pictures based on donation numbers or value*
Personalise thank you email
Set fundraising target or display total
Change social media share images
Expand pages
Use own image to create jigsaw puzzle*
Include own image displayed on page*
Supporter object colour choice*
Set page web address
Supporter photo upload
Customise page header logo & colour
Set supporter message format
Add offline donations/messages
Multi user/team access
Define supporter marketing preferences
Manage pages & create campaign groups
Capture & download fundraising data
Capture & download message board data
Change supporter object colour choice*
Customise background with imagery & colours*
Allow non donations
Change minimum or suggested donation amounts
Add charity colours to message display and buttons
Change visibility of unrevealed objects
Modify donor message questions
Include additional questions on checkout form
Customise default tweet & hashtags
*selected templates only
+Stripe payment processing fees apply on donations

Template Design Service

In addition to our template library, we also offer a completely bespoke design service. All template products give you:

  • Exclusive ownership
  • Access to advanced page settings
  • The facility to let your supporters use your template for their fundraising
  • A custom template URL

Modify a Template: only £99

We can modify any existing template to create a design that's more suitable for your charity. For example, you might want to incorporate your logo, modify the colours to match your brand, or change the number of objects on the page.

Once you've submitted a template modification request to us, we'll contact you to discuss your requirements in more detail to make sure we create the perfect design for you.

Learn how to modify a template.

example of modify a template, showing changes to the design including incorporation of charity logo directly into the design and change of colours to match charity brand
The background colour has been changed to incorporate charity brand colours - this changed the setting from day to night. An additional charity logo has been added at the base of the tree and the tree topper has been replaced with a bright white star.

Design a Template: from £250

Our full template design service is perfect for charities who want a completely bespoke design for their campaigns. To make sure we get your design just right, we ask you to complete a design specification form to tell us more about your ideas, and you'll see an exact cost before submitting your request.

We'll be in touch throughout the design process and send you some draft images for your approval. It's entirely up to you whether you want us to develop something from scratch or incorporate your own artwork into the design - just let us know how we can help.

Learn how to design a template.

example of design a template, showing an image of a your family being wrapped in a patchwork blanket of support
Working closely with Little Hearts Matter, we produced a design for their 'Wrap A Blanket' Christmas appeal in 2019. Supporters created a unique patchwork blanket filled with memories and messages of support.
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